Product & Delivery Information

Product Information

• All pieces weighing over 7gm are hallmarked with the London assay mark as well as Andrea Eserin’s mark.

• All jewellery comes in it’s own Andrea Eserin box

• Ring and bangle sizes – it is the customers responsibility to ensure they are ordering the correct ring and bangle size. If you are unable to have your ring size measured at a jewellers I can arrange to post a ring sizer to you for a deposit of £8 which will be refunded on it’s return. Bangle size can be made by measuring width of wrist from top to bottom and side to side. Please do not hesitate to contact Andrea for more advice.

• All gemstones and diamonds used are of high quality. Diamonds are graded G-I colour VS1 clarity.

• Andrea is happy to make any of the jewellery in 9ct and 18ct gold as well as platinum. Please contact Andrea for a quote.

Delivery Information

All orders will be delivered free of charge by Special Delivery – a signature will be required on delivery

International orders will incur extra cost  and time for delivery – please contact Andrea directly for information.

You will receive an order confirmation e-mail within 24 hours of order. It is the customers responsibility to check that all of the information is correct on the order

Andrea Eserin Jewellery has a ‘no quibbles’ 7 day return policy. You may return the item in an undamaged condition within it’s original box within 7 days. The customer is responsible for the return postage – special delivery requiring signature on delivery is recommended.